Tim Miller
in Black box
Tim Miller, professor of computer science, in the School of Computing and Information Systems at the University of Melbourne when Explanation in Artificial Intelligence: Insights from the Social Sciences (2019) appeared. His background spans agent-based AI and human–computer interaction, and the paper is his most-cited work.
Stake§
Academic and agenda-setting — the paper effectively defined a research programme, and the large citation count that followed is itself the reputational return. No commercial dimension.
Miller's contribution to this topic is to import the cognitive science of human explanation into explainable AI. He assembles findings that explanations between people are contrastive (why this outcome rather than that), selected from many causes, and social — a transfer of understanding between explainer and audience — and argues that machine explanation should be built to those findings rather than to engineers' intuitions. The move connects the machine debate to the human literature that Nisbett and Wilson belong to, and bears on what it is to explain an agent at all, which is Dennett's question.